Terms of service

Welcome to Mouja! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

• Mouja is a brand owned and operated by Sam & Anna, from France, based in Taghazout, Morocco.

• These Terms of Service govern all use of our website and services.

• We may update these terms from time to time. Continued use of the website means acceptance of any changes.

2. Products & Orders

• All products are subject to availability.

• We strive to ensure product descriptions, images, and prices are accurate. However, errors may occasionally occur.

• By placing an order, you agree that all information you provide is true, accurate, and complete.

3. Pricing & Payment

• Prices are displayed in EUR (or equivalent local currency where applicable).

• Payment must be made in full before your order is shipped.

• We accept major credit cards, PayPal, and other secure payment methods.

4. Shipping & Delivery

• We offer free worldwide shipping (2–4 business days) from our depots in France and Morocco.

• Estimated delivery times are provided for guidance only and may vary.

5. Returns & Refunds

• You may return your product within 14 days of receiving it.

• Returns must be unused and in their original condition.

• Refunds are processed within 7–10 business days once we receive your return.

• Please refer to our full Return Policy for details.

6. Use of the Website

• You agree not to misuse the website (e.g., commit fraud, attempt to hack, or distribute harmful content).

• We may suspend or block access to the website if these terms are violated.

7. Intellectual Property

• All content on the website, including logos, text, images, and designs, is the property of Mouja and protected by copyright laws.

• You may not use, reproduce, or distribute any material without our written consent.

8. Limitation of Liability

• Mouja is not liable for any indirect, incidental, or consequential damages related to the use of our products or services.

• Our liability will never exceed the amount paid for the product purchased.

9. Governing Law

• These Terms of Service are governed by the laws of France.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in France

10. Contact Us

For any questions about these Terms of Service, please contact us at:

📧 sam@mouja.shop